4/24/2024 0 Comments Pay my at t prepaid bill![]() If you have it you can keep it, at least for now. If you switch off a pay per use plan you cannot get it back. Pay per use accounts were discontinued in January of 2022. Because if you allow the time to expire, you lose your balance and possibly your phone number and account. These pay per use accounts are the best description of paying for time, not minutes. There is no longer a limit to how much you can deposit in your prepaid balance. It was most common to refill those plans with $100 every 365 days, because the account was seldom used. Your post sounds like you were on one of the pay-per-use plans either the per day plan which is $3 per day, or a pay by the minute or text plan. Service expiration is separate from a refill expiration And depending on what plan you are on determines how the plan works and when service expires. Once a refill expires any account balance is forfeit, the account balance will be $0 and 60 days from the time it reaches $0 The account and plan are closed and the number is lost.ĪT&T has different types of plans. Refills of $100 or more expire in 365 days ⚠️ Refill expirations still expire as follows, a refill under $10 expires in 15 days. And whoever told you that either misspoke or misunderstands how prepaid works themselves. When you refill your prepaid account, no matter who your service is with you are buying time, And you may be buying a plan. Okay your post contains a lot of misunderstanding. Sorry if this makes no sense, I am most definitely NOT a typical cellphone user. So my last question is - is there a way for me to setup AUTOPAY for only $1 every 30 days so I do not lose my service/large current balance? Because I am afraid I am going to 4get to do it every month (or things could happen preventing me from doing it that way like being in a hospital or something unexpected like that). Helpful rep today suggested since I have such a large balance (over $400 that was expiring tomorrow) that I could extend it monthly for as little as paying $1 a month every time it will expire (adding fees & tax to that) and my old balance will not be lost - but that the website interface won't allow me to pay only $1, however customer service can do that for me, but I have to call them now EVERY 30 days to keep extending it for 30 days. Now apparently the balance limit has been upped to $700 from $500? Yes? Thus even over $400 right now I can pay $100 & extend my expiration another year if I understand it right, but that is kind of a waste for me since I just do not use the phone that much. Usually they were nice enough to just extend me a full year for free btw when this happened although sometimes that got screwed up & they TOLD me they were extending me for a year when it was only a month and I then lost my service since I thought I was good for another year etc etc etc. ![]() ![]() That was always a hassle to deal with because I would have to call customer service to reup to not lose my balance when it was over $400 at expiration time. ![]() And I then had problems trying to renew WITHOUT losing my balance since AT&T would NOT allow me to pay $100 because they had a limit of a $500 balance thus would get caught in a catch22 of say if a $420 balance I was only allowed to pay $80 but that lost me my balance and new $80 balance expired in only like 30 days. In past paying $100 each year my balance had grown over $400 most years (I do not use my cellphone unless emergencies or travelling). Apparently that has changed and NOW old balance will remain for any amount you pay (expiring in 30 days if paying less than $100 paid). In past used to have to buy $100 worth of minutes in order to not lose old balance, & after doing so that new balance would not expire for a full year. Want to doublecheck something I was told today by AT&T billing rep that is different from how it used to be, also ask perhaps better payment options than what I apparently will have to do now. I am a longtime "gophone" customer (around 20+ years, back when this was Cellular or Cingular One prior to AT&T!).
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